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It is crucial for every business to have a good website. However small local business owners may have limited understanding about website features and best practices.
Testimonials from past customers are a great way to help convince a potential buyer and Increased Sales.
Reviews helps to improve Consumer Engagement and loyalty.
Customer reviews or testimonials are very important from the business perspective particularly when you need new customer leads.
Show and Share positive customer reviews, then chances of getting more customers based on the review.
Make it a regular process to get reviews from customer once your serve product or services to customers.
Ask few carefully planned questions or send survey questions to customer and get the review or feedback.
Organize campaign and events invite customers and new people and get as many feedbacks or testimonials as possible.
Try to respond to reviews particularly negative reviews and justify and give correct response to the same without any delay.
Create carefully planned content and share with customers.
Send good messages to customers who leave positive or good feedback.
Register and use online review sites like Yelp, Google Maps, facebook, web wiki etc, who play crucial role in determining the success of businesses.
Good star ratings, the total number of reviews, and basic business info bring in Prospective buyers and make business decision.
Do provide excellent service, good reviews will outweigh the bad ones.
Reviews build reputation and branding for your organization and turn into an asset.